Good 1 Privacy Policy — Your Information Is Safe With Us
Welcome to the good 1 platform. This privacy policy clearly explains how your personal information is collected, why it is used, and how it is kept secure. Designed for users in Bangladesh, this policy reflects our commitment to full transparency in data handling. Please read it carefully before using our services.
Types of Data Collected
Account & Identity Information
When you register with good 1, we collect your name, email address, phone number, and date of birth. This information is essential for age verification and account security. A national ID or passport number may be required for BDT transactions. These details are used solely for managing your account and meeting regulatory requirements.
- Full Name & Contact Details
- Date of birth (age verification)
- National ID Number
- Login Credentials (Encrypted)
Payment & Financial Information
Good 1 processes deposits and withdrawals in Bangladeshi Taka (BDT) and keeps secure records of all such transactions. Relevant transaction details are collected when payments are made via bKash, Nagad, Rocket, or bank transfer. Full card numbers and passwords are never stored on our servers. Information processed through payment gateways is handled in accordance with their own security standards.
- Mobile Banking Number
- Transaction History & Amounts
- Deposit & Withdrawal Dates
- Payment Method Type
Device & Browser Information
When you access the good 1 platform, we automatically collect your device type, operating system, browser version, and IP address. This information is used to improve technical performance and detect fraud. For mobile devices, device ID and network information may also be included. This data is never sold to third parties for advertising purposes.
- IP Address & Location
- Device Model & OS Version
- Browser Type & Language
- Session Duration & Connection Type
Usage & Behavioral Data
Your betting activity, preferred sports categories, click patterns, and activity logs are recorded on the platform. This behavioral data helps personalize your experience and improve service quality. It is also used to identify unusual betting patterns under our responsible gaming policy. All usage data is stored encrypted on secure servers.
- Betting History & Preferences
- Page Visits & Navigation Patterns
- Search & Filter Functions
- Session Duration & Frequency
Purpose of Data Use
Good 1 uses collected data solely for specific, legitimate, and transparent purposes. Our core principle is to collect only what is necessary and to use it only for clearly defined reasons. No data is shared with third parties for marketing or advertising purposes without user consent. The primary purposes for which we use your data are detailed below.
Account Management
Your information is used for registration, login, password recovery, and account verification. Age verification and identity confirmation are part of our legal obligations.
Transaction Processing
Payment information is used to process BDT deposits, withdrawals, and bonus payouts, as well as to verify transaction accuracy and prevent financial fraud.
Customer Support
Your account and transaction history may be needed to resolve issues and provide support. The primary goal is to deliver fast, effective assistance.
Fraud Prevention
Behavioral data is analyzed to detect unusual transactions and suspicious activity, helping keep all user accounts secure.
Service Improvement
Usage patterns are analyzed to continuously improve platform features and performance. User needs are assessed before any new functionality is introduced.
Notifications & Updates
Your contact information is used to send important notifications about account activity, bonus offers, and security. Separate consent is required for marketing messages.
Cookies & Tracking Technologies
Good 1 uses cookies and similar tracking technologies to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device that help recognize you on return visits. We only use essential and functional cookies — additional advertising tracking cookies are not permitted under our policy. You can manage or delete cookies at any time through your browser settings, though some core features may become limited as a result.
Essential Cookies
Used to maintain login sessions, manage security tokens, and save form data. The platform cannot function properly without these cookies, and they cannot be disabled.
Analytics Cookies
Used to understand which pages on the platform are most visited and where users encounter difficulties. This data is fully anonymized and used solely to improve our services.
Preference Cookies
These cookies remember your language preference, theme choice, and other personalized settings, so you won't need to reconfigure them on your next visit.
Security Cookies
These cookies are used to prevent CSRF attacks, detect suspicious login attempts, and check for simultaneous logins from multiple devices. They protect your account from unauthorized access.
In your browser Settings > Privacy > Cookies You can manage cookies at any time. On mobile devices, the same options are available through your app settings.
Data Retention & Security Measures
Good 1 applies industry-standard security technology to protect your personal information. All data transmissions are secured with 256-bit SSL encryption, making it virtually impossible for unauthorized third parties to read or alter your data. Sensitive information stored on our servers — particularly passwords and payment details — is protected using robust hashing algorithms. Our databases undergo regular security audits, and any vulnerabilities identified are addressed promptly.
Data Retention Period
Good 1 retains your data only for as long as necessary. All information is kept while your account is active, and following account closure, certain data may be retained for up to five years to meet legal obligations. Financial transaction records are kept to satisfy Bangladesh's financial regulatory requirements. Once the designated retention period expires, data is permanently deleted using secure methods.
- Active account data — retained until account closure
- Financial transaction records — up to 5 years
- Customer Service Communications — 2 Years
- Logs & activity data — 1 year
- Deletion requests — processed within 30 days
Sharing Information with Third Parties
Good 1 never sells your personal information or transfers it to third parties for commercial purposes. However, operating our services may require sharing limited data with trusted partner organizations. All such partners are contractually bound to uphold our privacy standards and are not permitted to use your information for their own purposes.
Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, and our banking partners. These institutions maintain their own security standards.
Regulatory Authorities
We may be required to share information with relevant authorities under legal obligations or government directives. In such cases, we only provide what is strictly required by law.
Technology Service Providers
Cloud hosting, email service, and cybersecurity providers may have access to limited technical data. This access is always monitored and governed by contractual agreements.
Important: good 1 does not share your personal information with any advertising networks, data brokers, or social media platforms. Your privacy is our top priority.
User Rights, Policy Changes & Contact
Your Data Rights
Every good 1 user has specific rights over their own data, and we are committed to upholding those rights. You can request full details of the information we hold about you at any time, and we will respond within 30 days. Corrections to inaccurate or incomplete information can be requested directly through your account settings or via our support team. You may request deletion of your data when closing your account, though some information may need to be retained for a specified period due to legal obligations.
Right to Access
You may request a full breakdown of all information we hold about you. Submit a request through our support team and a detailed report will be sent to you within 30 days.
Right to Rectification
Use your account profile settings to update any incorrect or outdated information. Identity verification may be required for certain changes.
Right to Erasure
When closing your account, you may request that your data be deleted. Unless required by law, all information will be erased within 30 days.
Right to Restrict Processing
You have the right to object to the processing of your information in certain circumstances. You can opt out of marketing communications at any time.
Policy Updates
Good 1 reserves the right to update this privacy policy as needed. For any significant changes, advance notice will be sent to your registered email address and a clear notification will be displayed on the platform. The date of the latest update will always be shown at the top of this page. Continued use of the platform after a new policy takes effect will be considered acceptance of those changes. If you have any questions about the changes, please contact our support team.
Support & Contact
Our dedicated support team is always on hand for any privacy-related questions, requests, or concerns. We take all data protection requests seriously and aim to resolve them promptly.
Contact by Email
For privacy-related requests:
Privacy@good1.im
Your Privacy, Our Commitment
Join good 1 and enjoy Bangladesh's finest Sports Betting experience with complete peace of mind. Keeping your information secure is our responsibility — a commitment we never compromise on.